Technical Support
At AbD Serotec, we pride ourselves on the quality of Technical & Customer Service that we provide our customers. Each AbD Serotec office is staffed with experienced scientists trained to answer your questions on all our products. We believe that providing high quality products and service are key to customer satisfaction, and are committed to providing a response to your questions in 24 hours or less.
How to Contact Us
Technical enquiries can be made by telephone or fax or email – simply choose the most convenient option! If you contact us by fax or email, please provide as much information as possible so that we can deal with your request quickly and efficiently.
Region | Phone | Fax | |
|---|---|---|---|
North America | +1 800 265 7376 | +1 919 878 3751 | |
United Kingdom | +44 1865 852 733 | +44 1865 852 739 | |
Germany | +49-(0)211-23 95 64 20 | +49-(0)211-23 95 64 99 | |
France | +33-1-799-748-70 | ||
Scandinavia | +49-211-23 95 64 31 | +49-211-23 95 64 99 | |
Other Countries | +49-211-23 95 64 20 | +49-211-23 95 64 99 |
Recommended Protocols
AbD Serotec has developed a range of recommended protocols for various antibody applications. You can find a full list of recommended protocols here.
Abbreviations
We use a number of abbreviations for applications on our website and in our printed catalog, supplements and datasheets. You can find a full list of all abbreviations we use here.
Free AntibodyDetective Service
Can’t find the antibody you need? Our personalized AntibodyDetective Service is free of charge, and easy to use. You can find more information here.
Commercialize Your Antibody
Do you have a great antibody that you would like to share with your colleagues and make some money from? Our licensing procedures are simple and flexible, and often provide researchers and departments with valuable additional income. Find out more here.
Quality Promise
We stand behind our products and services and guarantee their quality, so you need never feel hesitant about purchasing from AbD Serotec . Learn more here.
ISO 9001:2000 Certification
Since 2002, our company has been ISO 9001:2000 accredited for the design, manufacture, and supply of immunological reagents. This Quality certification allows us to offer antibodies and antibody manufacturing facilities to laboratories around the world. Learn more here.
